Microsoft Outlook Level 2

Course Prerequisite(s)

Please note that this course has the following prerequisites which must be completed before it can be accessed
Microsoft Outlook Level 1

About Course

Advanced Microsoft Outlook: Level 2 is a comprehensive 9-hour course designed to further enhance participants’ skills in using Microsoft Outlook for professional communication, organization, and productivity. Building upon the fundamentals covered in Level 1, this course delves deeper into advanced features and functionalities of Outlook, including email management, calendar customization, task automation, and collaboration tools. Through practical exercises, real-world scenarios, and hands-on activities, participants will learn how to maximize their efficiency and effectiveness in managing emails, schedules, tasks, and contacts using Outlook.

Master advanced email management techniques, including rules, filters, and search functionalities.
Customize and optimize the Outlook calendar for improved scheduling and time management.
Automate repetitive tasks and streamline workflows using advanced features such as Quick Steps and templates.
Utilize Outlook's task management tools to prioritize and track tasks effectively.
Explore advanced contact management and communication features for better relationship management.
Learn collaboration tools and techniques, including sharing calendars, delegating tasks, and using Microsoft Teams integration.
Enhance security and efficiency by managing email signatures, encryption, and junk email settings.
Develop practical strategies for managing information overload and maintaining inbox zero.

Course Content

Advanced Email Management
Creating and managing email rules for automated email organization Using filters and search functionalities to efficiently locate emails Customizing email views and settings for better inbox management

Calendar Customization and Optimization
Customizing calendar views and layouts to suit individual preferences Utilizing advanced calendar features such as color-coding, categories, and overlays Managing multiple calendars and integrating external calendars with Outlook

Task Automation with Quick Steps and Templates
Creating and using Quick Steps to automate common tasks and actions Designing and customizing email templates for recurring communications Streamlining workflows and improving productivity with task automation

Advanced Task Management Techniques
Prioritizing and categorizing tasks using flags, categories, and due dates Creating and managing task lists, including shared task lists and task assignments Using task reminders and notifications to stay on top of deadlines and commitments

Advanced Contact Management and Communication
Organizing and categorizing contacts using contact groups and categories Customizing contact views and settings for efficient contact management Utilizing advanced communication features such as mail merge and contact linking

Collaboration Tools and Techniques
Sharing calendars with colleagues and external contacts Delegating tasks and managing task assignments in a team environment Integrating Microsoft Teams with Outlook for seamless collaboration and communication

Email Security and Efficiency
Managing email signatures and automatic replies for consistent communication Configuring junk email settings and email encryption for enhanced security Implementing best practices for managing spam and reducing email clutter

Information Overload Management
Strategies for managing information overload and maintaining inbox zero Utilizing folders, categories, and archiving techniques to organize emails Implementing time management techniques to prioritize tasks and reduce stress

Course Prerequisite(s)

About Course

What Will You Learn?

Course Content

Advanced Email Management Creating and managing email rules for automated email organization Using filters and search functionalities to efficiently locate emails Customizing email views and settings for better inbox management

Calendar Customization and Optimization Customizing calendar views and layouts to suit individual preferences Utilizing advanced calendar features such as color-coding, categories, and overlays Managing multiple calendars and integrating external calendars with Outlook

Task Automation with Quick Steps and Templates Creating and using Quick Steps to automate common tasks and actions Designing and customizing email templates for recurring communications Streamlining workflows and improving productivity with task automation

Advanced Task Management Techniques Prioritizing and categorizing tasks using flags, categories, and due dates Creating and managing task lists, including shared task lists and task assignments Using task reminders and notifications to stay on top of deadlines and commitments

Advanced Contact Management and Communication Organizing and categorizing contacts using contact groups and categories Customizing contact views and settings for efficient contact management Utilizing advanced communication features such as mail merge and contact linking

Collaboration Tools and Techniques Sharing calendars with colleagues and external contacts Delegating tasks and managing task assignments in a team environment Integrating Microsoft Teams with Outlook for seamless collaboration and communication

Email Security and Efficiency Managing email signatures and automatic replies for consistent communication Configuring junk email settings and email encryption for enhanced security Implementing best practices for managing spam and reducing email clutter

Information Overload Management Strategies for managing information overload and maintaining inbox zero Utilizing folders, categories, and archiving techniques to organize emails Implementing time management techniques to prioritize tasks and reduce stress