Customer Service Level 1 – 10 Days
About Course
Customer Service Level 1:
Fundamentals and Best Practices is a comprehensive 30-hour course designed to equip participants with essential knowledge and skills required to deliver exceptional customer service experiences. This course focuses on building a strong foundation in customer service principles, communication techniques, problem-solving strategies, and effective customer interaction strategies. Through interactive sessions, case studies, role-plays, and practical exercises, participants will learn how to enhance customer satisfaction, handle challenging situations, and contribute positively to the success of their organization’s customer service efforts.